Thank you for requesting a call. Please tell us more about yourself and what you would like help with. And, let us know when it’s a good time to talk and we’ll be in touch within the next couple of days.

If your question relates to accessing and completing a Mercer Super form, or processing a transaction, you can call our Helpline team on 1800 682 525, Monday to Friday, 8am-7pm (AEST/AEDT). If you're calling from overseas dial +61 3 8306 0900.

Please note, if you're currently overseas or are a resident of another jurisdiction, we're unable to provide advice.

If you would like to make an insurance claim, please call our dedicated Claims team on 1300 008 605, Monday to Friday, 9am-5pm (AEDT/AEST) and you will be assigned a dedicated Case Manager who will guide you through the next steps. Find out more about making an insurance claim here.

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Issued by Mercer Superannuation (Australia) Limited (MSAL) ABN 79 004 717 533, Australian Financial Services Licence 235906, the trustee of the Mercer Super Trust ABN 19 905 422 981 (‘Mercer Super’). The trustee has appointed Mercer Financial Advice (Australia) Pty Ltd (MFAAPL) ABN 76 153 168 293, Australian Financial Services Licence 411766 to provide financial advice services for members of the Mercer Super Trust. Mercer Financial Advisers are authorised representatives of MFAAPL.

Any advice provided is of a general nature and does not take into account your objectives, financial situation or needs. Before acting on any advice we recommend you obtain your own financial advice and consider the Product Disclosure Statement and Financial Services Guide available at mercersuper.com.au. The product’s Target Market Determination setting out the class of people for whom the product may be suitable can be found at mercersuper.com.au/tmd.

MFAAPL’s Financial Services Guide is available in the Member Portal.

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